Customer Privacy Notice
This privacy notice explains how we collect, use, and protect your personal information.
Contact details
Nicholas Belt (Estate Agency) Ltd
24 Prospect Street
Bridlington
East Yorkshire
YO15 2AL
United Kingdom
Telephone: 01262 672253
Email: enquiries@beltsestateagents.co.uk
What information we collect, use, and why
To prevent, detect, investigate, or prosecute crime
We may collect or use:
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Names and contact information
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Customer or client accounts and records
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Financial transaction information
To comply with legal requirements
We may collect or use:
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Name
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Contact information
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Identification documents
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Financial transaction information
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Any other personal information required to comply with legal obligations
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR.
Which lawful basis we rely on may affect your data protection rights. You can find out more about lawful bases and your rights on the Information Commissioner’s Office (ICO) website.
Your data protection rights include:
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Right of access – You can ask us for copies of your personal information. Some exemptions apply.
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Right to rectification – You can ask us to correct or delete information that is inaccurate or incomplete.
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Right to erasure – You can ask us to delete your personal information.
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Right to restriction of processing – You can ask us to limit how we use your information.
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Right to object – You can object to certain types of processing.
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Right to data portability – You can ask us to transfer your information to another organisation or to you.
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Right to withdraw consent – Where consent is used as the lawful basis, you can withdraw it at any time.
If you make a request, we must respond without undue delay and within one month.
To make a data protection request, please contact us using the details above.
Our lawful bases for using your information
For crime prevention and legal compliance
We rely on the following lawful bases:
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Consent – Where you have given clear permission.
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Contract – Where processing is necessary to enter into or perform a contract with you.
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Legal obligation – Where processing is required by law.
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Public task – Where processing is required to carry out a task laid down by law.
Your rights may vary depending on which lawful basis applies.
Where we get personal information from
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Directly from you
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Legal and judicial sector organisations
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Credit reference agencies
How long we keep information
We retain personal information for 7 years, unless a longer retention period is required by law.
Who we share information with
We may share personal information with:
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Professional or legal advisers
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Financial or fraud investigation authorities
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Relevant regulatory authorities
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External auditors or inspectors
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Professional consultants
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Organisations we are legally obliged to share information with
How to complain
If you have concerns about how we use your personal data, please contact us using the details above.
If you remain dissatisfied after raising a complaint with us, you can complain to the Information Commissioner’s Office (ICO).
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated: 11 January 2026